FAQs
Watch this 12 minute video for and overview on how to list your new games, events and all that is happening on your stand.
Yes you can, we welcome international exhibitors to UK Games Expo.
In 2024 out of 650 exhibitors around 125 were from outside the UK and from 35 different countries.
UK Games Expo is a truly international event.
You should check VISA and passport requirements for travel to the UK.
Guidance on VISA requirements are here:
https://www.gov.uk/check-uk-visa
An ETA gives you permission to travel to the UK.
Guidance on the ETA system for travel to UK is available here:
https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta
EVENT SERVICES, SALES AND TAX AND LOGISTIC SOLUTIONS
THESE SERVICES ARE MENTIONED HERE FOR YOUR CONVENIENCE BUT ARE PROVIDED BY THIRD PARTY ORGANISATIONS AND NOT BY UK GAMES EXPO DIRECTLY. CONTACT THEM TO DISCUSS YOUR NEEDS FURTHER.
Please note that any contract entered into between an Exhibitor and these contractors is a matter between those parties. UK Games Expo Ltd does not accept any liability for any losses, claims, demands, actions, proceedings, damages, costs, expenses or other liability incurred by either the exhibitor or the contractor in relation to any such contract.
Gamesquest
Provide logistics services to get your goods to the NEC. Also can arrange to take them away at the end of the event for onward transportation. Can offer advice on customs charges and VAT issues. Have warehouses inside the EU and in the UK.
Email: Tory@gamesquest.co.uk
All Rolled Up
Supply smaller companies with a service for limited sized deliveries.
Limited Availability - Small - Medium Boxes only - Pop-up Banners.
Tel +44 (0)7973977040
Email: contact@allrolledup.co.uk
Spiral Galaxy
Provide logistics services to get your goods to the NEC. Also can arrange to take them away at the end of the event for onward transportation. Can offer advice on customs charges and VAT issues. Have a warehouse in Tamworth UK There services are often popular and you are advised to contact them early as they limited capacity.
Tel +44 (0)1952 587482
Email: ukge@spiralgalaxygames.co.uk
Dice & Destiny
Event services: We bring the FLGS experience to shows for you. Bringing together our experience as an FLGS and event planners, we will bring a bespoke solution that matches your needs and allows us to bring your product to the community. Our experienced team of staff can help with set-up and planning as well as providing demo staff and management at the show.
Sales and Tax services: Looking to just be able to focus on community engagement and bring your product to them? Then let us help by handling the sales of the product for you. We are UK VAT registered and are able to make your sales for you at an agreed commission.
Email: sales@diceanddestiny.co.uk
Phone: 07709979425
Zatu Games
Logistics and Stock Coordination
We organise freight from US,EU and UK to the NEC with goods delivered on your Stand. We also organise transport to our storage facility at Zatu HQ after the event.
Point of Sale Support
We can provide point-of-sale equipment to your stand tailored to your needs. We can offer marketing and point of sales material for your stand. We can also offer personnel to help sales, demo and support your UKGE experience.
Buy Now Ship Later
Global fulfilment options for any publishers wishing to ship straight to customers home addresses with the lowest rates and the fastest dispatch during and after UKGE.
Contact: Dominic Martin, Tel: +44 (0)1603 801188 or email: Dominicm@zatu.co.uk
All About Games
Are you a publisher that’s interested in being part of UKGE but lacks the time or expertise to Calling international and UK-based publishers! All About Games Consulting will have a major presence at UK Games Expo 2025, designed to help publishers who can’t commit their time and resources to organising a booth at this vital show in the convention circuit. We offer a complete turnkey solution including use of our demonstrations team and assistance with booth design and build. By joining the All About Games booth you can get your products in front of consumers in this crucial market.
With over 35 years of experience in the field and more than 1200sqm of booths designed across our last two appearances at UK Games Expo, our Events team can arrange all consumer-facing interactions such as product demonstrations, retail presence and experiential marketing. This will leave you free to focus on nurturing the business relationships that will take your company to the next level.
Find out more about this opportunity by emailing events@aagc.games today!
GMS Hobby Games Logistics
Assist with importing stock, custom duties, VAT, POS and distribution.
Email: gmshobbygameslogistics@gmail.com
Yes you can.
In order to hang any sort of banner suspended from the ceiling above your stand the following must be done:-
- PERMISSION - All hanging banners must be cleared by UKGE for, position, size and content. All exhibitors using hanging banners must pay flying fee of £400.00 +VAT to UK Games Expo. If you order a banner directly with the NEC you MUST get permission from UKGE otherwise the banner will not be erected. The banner size must fit entirely above your stand footprint and not hang over other exhibitor stands. This fee does not apply to roll/pull up banners.
- PRODUCTION - All banners must meet the NEC rigging requirements (pdf can be found here). You may source your own banner, use the NEC’s graphics production team (jane.carter@thenec. co.uk), or re-use a previous banner.
- RIGGING - The NEC charges a rigging cost for hanging your banner. This cost varies depending on the construction of your banner or other hanging construction. The NEC rigging pdf will help you calculate the cost or you can contact NEC for further help (see below). UKGE special drop banner rate: We have negotiated a rigging deal with the NEC for drop banners up to 4m x 2.4m in size. The price is £391 for 2025.
Note: If you are using the NEC Graphics team they will calculate the rigging cost for you if the size is different to above. The above deal only applies to drop banners. For rigging costs of box banners, ring banners and larger banner please contact the Rigging department or examine the The NEC rigging pdf.
EXAMPLE COST
(if banner made by third party)
Flying Fee: £400
Production of 4m x 2m double sided pvc:???
Rigging: £391
TOTAL : £791+ VAT + Third party print costs.
BESPOKE RIGGING
If you require rigging advice for drop banner, ring or box banners or a quote you can contact the NEC Rigging Department on simon.lane@thenec.co.uk or 0844 3388 338 (Option 2) .
BANNER REMOVAL
After the show banners are removed by the NEC. Any banners on hoists will be lowered for removal during de-rig. PVC banners will be recovered up to 10 days after the show and exhibitors can collect them or UKGE will store them for a fee.
BANNER STORAGE
UKGE will collect your PVC banner and store it and return it to the NEC for the following year’s show for £100 +
VAT. If you want to use the banner during the year you may collect it from the UKGE warehouse at your own cost.
Yes you can but you must comply with Health and Safety regulations as laid out here.
You can also hire the services of a Forklift from
Nautilus Exhibitions,
The Old Boat Yard, South March, Daventry, Northamptonshire, NN11 4PH
T:+44 (0) 1327 304058
E: info@nautilusexhibitions.co.uk
Exhibitors can list events they are running on their stand. These might include demos, tournaments, meet the deisgner sessions, giveaways etc.
These events are via the Exhibitor Portal Manage Events Tab.
DO NOT submit exhibitor events by the wesbite Submitting an event page OR the Manage event page of your personal login but ONLY via the Exhibitor Portal Manage Events Tab.
Children under the age of 16 are not permitted in the Halls during the setup period of the show. This applies to Wednesday and Thursday at any time.
Children under 16 are allowed to enter the trade halls with exhibitor or guest passes if under adult supervision from 7am Friday and 8am Saturday and Sunday. As some restocking may be occurring at this time and pallet trucks could be in use, they should go to the stands they are associated with and remain on the stand until 9am when the halls are open to the public and they may move about freely. Children with exhibitor passes may remain on the stand under adult supervision after the halls close to the public and must then be escorted by an adult to the exits by 1 hour after the close of the halls on Friday and Saturday nights.
On Sunday night any children under the age of 16 must have left the trade halls by 16.00 which is the start of the derig period.
Yes. We are selling 30 second digital adverts on our screens for £250+vat.
The plan is to have 7 screens around the NEC and Hilton. 2 in Hall 1, 2 in Hall 2 (one is the big screen at the stage) and 1 in Hall 3 plus 2 in Hilton.
These will stream content from OnTabletop who broadcast from the show but at least 15 times a day we will run an advert reel.
So, a digital advert would get shown at least 45 times over the weekend.
Now the screens will be muted so whilst you can have sound and that would be audible to anyone watching the stream on a phone or pc etc it would not be so to folk seeing it on a big screen so those adverts should not have critical info in the audio component.
MP4 1080p files are used for this
Email Richard to talk further.
Yes you can. The UK Games Expo is a great opportunity to demo games, show painting techniques, allow the visitor to meet special guests and invite them onto your stand. Many stands at UKGE will have demo tables. Some will run tournaments on their stand, giveaways an other special events.
Please ensure products are suitable for a family audience to see and that your displayed items are appropiate for an event at which children are present. PLease ensure the activity tsays within your stand and does not block the aisiles
Yes there is. There is a fixed rate block at the Hilton. NOTE ROOMING BLOCK IN HILTON IS NOW FULL.
Exhibitor accommodation link Hilton 2025
Rooms available at Hilton Hotel for exhibitors at fixed rates of £211.50 for Single or £227.10 for doubles/ twins inclusing VAT, Bed and Breakfast, and carparking if available. Book here...
Note: some users are finding issues using Crome to open this link. In this case try opening in Edge.
Also do check the general accomodation page here:
https://www.ukgamesexpo.co.uk/plan/before-the-expo/accomodation/
There are several areas that non UK exhibitors should look into as they plan to exhibit at the show.
Moving goods into and out of the UK
You should check with your own government and the UK government what the rules are on moving goods into the country.
Import goods into the UK: step by step
Trade with the UK as a business based in the EU
Procedure for bringing commercial goods into UK in baggage or small vehicle.
Some of the steps can be complicated so we advise that you make contact with one of the logistics companies who can arrange assistance with this process and advise you about it
Selling goods and VAT
Your should review the rules on VAT as you may have to register for VAT if you are an overseas seller who owns goods of any value that are located in the UK at the point of sale i.e. at the convention.
VAT and overseas goods sold directly to customers in the UK
Partnering with a UK Exhibitor.
There could be situations in which a none UK exhibitor may find approaching a UK exhibitor close to their stand sensible. By working with them the none UK exhibitor can be present and demonstrate their games but the UK based exhibitors could perhaps handle UK VAT, sales and other matters. UK Games Expo does not negotiate such arrangements and holds no responsibility for any issues that may arise but we are able to share the map and suggest some exhibitors to approach.